HEART Leadership Values

HEART Leadership is a values-based model that connects passion, purpose and performance, with people at the heart of it.

How? It crystalizes the human elements of leadership behaviours as well as driving the actions required to be successful.

Heart leadership values

Why Heart Leadership?

Perhaps you are a strategic leader or a servant leader. An innovative leader or an influential leader; a transformational leader or a transparent leader.

Whatever leadership type(s) you identify yourself as practicing, it is important to recognize that people are at the heart of these leadership identities; and the way and manner you lead them.

Vic Okezie Coaching has built a values-based leadership model we call HEART as part of our Executive Coaching services.

This model connects the following values: Humility, Empathy, Accountability, Resilience & Trust.


Often, it is suggested that leaders should be more vocal, more visible and have strong views. However, leaders who are humble listen more, both to spoken words and words that are not said. They also ask more questions.

Why? Because they don’t make too many assumptions. Leaders who possess humility respect people’s opinions, even if they might disagree.


Simply put, empathy is the ability to emotionally understand what other people feel, see things from their point of view, and imagine yourself in their place. Sadly, this rare leadership trait has been a skill that is often overlooked as a performance indicator.

Recent study shows empathetic leaders endears better team engagement. When leaders are empathetic, they make efforts to understand others better. They seek diverse perspectives and are highly inclusive.


Leaders are constantly making decisions. Some of them are successful. Others not so much. Being accountable is accepting responsibility for your actions as a leader. You have to be willing to own the outcomes of your actions and decisions that you have made. Not

Accountability is also ownership. Leaders must take their role seriously, clearly communicating their goals, objectives and results. They must be accountable to drive delivery with focus.


Resilience is one’s ability to bounce back from adversity. It’s what allows you as a leader to cope with disruptive changes or challenges, at work or in your everyday life. Leaders who are resilient have the ability to manage their energy level under pressure, to cope with sudden or significant changes.

As a leader, it’s important that you demonstrate resilience during periods of uncertainty or ambiguity. This will provide visible reassurance for your teams and create the right equilibrium.


Trust is described as the firm belief in the character, strength or truth of someone. It validates the reliability of one’s words or actions and enables relationships to thrive or succeed. Trust could be affective, i.e. ‘trust of the heart.’ This is built on the perceived strength of the relationship, as well as the depth to which people believe someone’s intentions are genuine.

Trust can also be cognitive, which is evidenced in how confident people feel in the leader’s ability to do the job or deliver against their promises. In the workplace, Leaders who earn trust drive high levels of engagements in their teams and empower their employees to deliver successful outcomes.

To learn more about how to embed the HEART Leadership values, please email coach@vicokezie.com for a free 30 minutes consultation.