Elizabeth Lupfer, Senior Manager in Global HR for Verizon, was featured in the October 2011 issue of HR magazine (online). In the article, Elizabeth discusses whether or not companies should integrate feedback collected from social media into performance evaluation and employee recognition.
She suggests that companies should treat social feedback no differently than information collected using other means. Moreover, she claims that companies should collect feedback from all social networks on which they have an established presence. Even if your company isn’t ready to use social feedback for evaluation, she claims that it should be used as a learning tool.
Elizabeth will be speaking at the Social Workplace Conference on 1 November in London.