We are pleased to welcome Heather Taylor as Chair of the Social Workplace Conference 2011.
Heather Taylor is a filmmaker, writer and community and social media strategist whose work has been shown and published throughout Europe, Asia and North America.
She recently joined the BBC’s Digital Engagement team as Corporate Community Manager. Prior to this, she was Social Media and PR Manager of the UK mobile network, GiffGaff.
At Giffgaff, she managed the PR and social media strategy to ensure an integrated comms approach. This included utilizing YouTube, Facebook, Flickr, Twitter, and Audioboo as well as blogging to engage the community.
Before joining giffgaff, Heather produced and managed the video, audio, written and social media content for PayPal UK’s community and social media networks.
She has been a speaker at Media Camp London, Social Media in Business, a roundtable discussion on Customer Service for National Complaints Day and unGeeked Elite Retreat in Toronto. Heather has also run training courses attended by companies including PayPal, Disney, Eurostar, Pepsi, Associated Press, Digital White and Unison. Follow Heather on Twitter.
Updated (July 2011): Heather Taylor will no longer be able to Chair #SWCONF 2011 due to sudden work commitments. A new conference chair will be published on the site very soon.